MONIC - HEADPIECES AND ACCESSORIES FOR WEDDINGS AND EVENTS

Shopping Conditions in MONIC ACCESSORIES

PURCHASE CONDITIONS

The conditions for purchase (hereafter the Conditions) set out below regulate the sale of products on the website “https://monic.es” or online store presented by Monic Accessories, (hereinafter, MONIC ACCESSORIES), with a registered office on Calle Montera 32, 4º -3, 28013 – Madrid (Spain) and with its email address as info@monic.es.

Please read the Conditions carefully before using this website. By using this website or placing an order through it, you accept the Conditions and consent to be bound by them, so if you do not agree with the full content of the Conditions you should not use this website. These Conditions may be modified at any time, being applicable the Conditions in force at the time of use.

These purchase conditions are able to be stored and reproduced by anyone with the following link.

1. Shipments

The shipment of items purchased in MONIC ACCESSORIES is made by a courier operator. Customer orders will be delivered within the period stipulated by MONIC ACCESSORIES at the time purchase is made. Delivery time will usually be 7 days within Spain and 15 days for international orders. Terms may vary depending on the specific circumstances of each order, such as availability or shipping area. Occasionally, this period could change due to circumstances beyond our control such as issues with the carrier, customs procedures or difficulty delivering items. If you do not receive the order within the aforementioned period,  contact us through our Contact form or the email us at info@monic.es.

On the order page, before making the purchase, you can check the price of each of the items you have chosen and the shipping costs. The costs include  Express Certified Shipping for orders with a maximum weight of 500 grams. Heavier orders will have an increased  shipping cost. Shipping costs do not include customs, taxes or additional fees that may arise from shipping to countries outside the European Union.

  • Spain: 8.00 EUR
  • Countries in European Union: 13.46 EUR
  • Countries outside European Union: 15.86 EUR

In order to avoid issues with delivery (such as wrong addresses, inability to find someone at home, etc.),please fill out the purchase form completely, and provide a contact telephone number in the corresponding box.

2. Returns & Exchanges

Items from MONIC ACCESSORIES may not be returned or exchanged.  They are made to order, by hand. Our designs go through a rigorous quality control to ensure everything is perfect before being shipped out to our customers. For any issues, please contact us and send your proof of purchase to:

MONIC ACCESSORIES
Calle Montera 32, 4º – 3
28013 – Madrid (España)
Telf: +34 91 577 45 55
E-mail: info@monic.es

3. How to Shop

Select items you wish to purchase and add to the shopping cart by clicking on the corresponding icon. The shopping basket will contain the reference of the selected article, its name, the size, the color chosen, and the price in the corresponding currency (taxes included: 21% VAT applicable ONLY to EU countries).

You can always modify final quantities from the summary of the shopping cart. The order form will ask for personal data that will be added to our database in order to process the order and facilitate the making of new purchases in MONIC ACCESSORIES.

Personal data should be completed accurately to avoid confusion or incidents in the shipment of the item (s) purchased. In addition, if requested, you will receive information and publications by MONIC ACCESSORIES by mail and / or email.

Once the purchase order has been completed, and before sending the order, a summary will be presented listing the purchased items, total price (including taxes) and shipping info. The order must be confirmed by clicking  the “Buy” button. Purchases will be paid by credit / debit card, PayPal or bank transfer.

We don’t accept other payment options. For payments by credit or debit card, the charge will be made online, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data reported is correct.

You will get an email with an order description and the personal info you provided. Failure to receive this message may be due to a temporary communication problem in the network or to a typing error in the email address communicated. In both cases, it is advisable to contact us through the mail info@monic.es.

If, at the time of the order, we realize we are out of an item, we will try to find it.  If we can’t you will be notified immediately and the amount of the unavailable item will be refunded.

4. Payments and Security

MONIC ACCESSORIES can only accept payments with credit or debit card o  (Visa y MasterCard), PayPal or bank transfer.

In credit or debit card payments, the charge will be made in real time through the payment gateway of the corresponding financial institution, once the authenticity of the reported data has been verified.

MONIC ACCESSORIES uses secure payment systems from leading financial entities in electronic commerce, with the aim of offering maximum security. In this sense, the confidential data of the payment are transmitted directly and in an encrypted form (SSL) to the corresponding financial entity.

The CVV2, the security system used by MONIC ACCESSORIES, safeguards all the data you send us over the Internet. All information that is sent to us in an order (including your name, address and credit card number) will be encrypted through a secure server. With this procedure we ensure the confidentiality of your credit card information and your billing information while traveling to our order processing center.

To protect all the information deposited on the page, MONIC ACCESSORIES uses the most advanced security systems. One of our main concerns is to offer a secure service and protect the confidentiality of the data we receive.

Payment through PayPal is made through the PayPal payment gateway under secure payment systems.

For the option of payment by transfer, customers will be provided with the account number to which they must make the deposit.On the form, just enter your account number and full name. The payment must be made within a period of five working days from the date the order was placed. The order will not be considered accepted until it is verified that the deposit has been received. If after the indicated period of five business days, MONIC ACCESSORIES has not received the corresponding amount, the purchase will be canceled.

MONIC ACCESSORIES reserves the right to check the personal data provided by the client and adopt the provisions it deems appropriate (including cancellation of the order), with the aim of collaborating in the prevention of fraud over the Internet, so that the merchandise acquired be delivered in accordance with the data contained in the order.

5. Currency and taxes

The prices on this website are shown in the currency corresponding to the country of origin (Spain, EUR) and include taxes.

In accordance with current legislation, MONIC ACCESSORIES is obliged to pass VAT at the rate legally established at the time, as applicable, to all orders destined for European Union countries.

Once the purchase order has been completed, and before making the payment of the order, a final summary will be presented identifying the item (s) purchased and its total price (taxes included: 21% VAT in EU countries and without VAT in countries outside the EU). The price and conditions and characteristics of each product are those that appear on the website at the time of making your purchase request.

6. Purchase guarantees

The products offered on this website have been selected from the MONIC ACCESSORIES collection, so they maintain the same quality and guarantee status as the items intended for sale to the public in the MONIC ACCESSORIES establishments.

MONIC ACCESSORIES takes professional photos to show the garments and headpieces in the most realistic way possible. However, articles may be subject to color variations depending on the calibration of your monitor.

7. Contacto

For any issue, question or suggestion, send us your comments to:

MONIC ACCESSORIES
Calle Montera 32, 4º – 3
28013 – Madrid (España)
Telf: +34 91 577 45 55
E-mail: info@monic.es

8. Security and Data Confidentiality

At MONIC ACCESSORIES we value the trust you have placed in us. For this reason, certifying the confidentiality of your data is our maximum commitment. Your ideas, suggestions or any other information that you provide us, will be used exclusively to provide you better service, complying at all times with what has been collected regarding the protection of personal data.

9. Product Availability

Product orders are subject to their availability. If there are issues supplying products or if there are no items in stock, MONIC ACCESSORIES reserves the right to provide you with information about substitute products of equal or superior quality and value that you may order. If you do not wish to place an order for substitute products, we will reimburse you for any amount you may have paid.

MONIC ACCESSORIES reserves the right to withdraw any product from the website at any time. MONIC ACCESSORIES reserves the right to add and modify at any time the items on the website.

10. Proprietary website content

All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the website are the exclusive property of MONIC ACCESSORIES. The elements of this website are designed with the purpose of offering the sale of the products identified with the brand MONIC ACCESSORIES.

The copying or use of said elements does not entail the transfer of any right over them. In this sense, the reproduction, publication, transmission, modification or distribution by any means of the configurator elements (software included) of this web page is expressly prohibited.

11. Registry

To purchase at MONIC ACCESSORIES, registration by the user is not mandatory. The data provided will be stored in the MONIC ACCESSORIES database to process the order and to make your next purchases more easily and quickly. In addition, users who so request will receive information and publications of MONIC ACCESSORIES by email and / or post.

12. Personal Data Protection Law

The personal data you provide us and those you provide us at any time will be included in an automated file for which MONIC ACCESSORIES is responsible, in order to maintain and develop our relationships and inform you of future commercial and advertising offers, including via electronic with a level of protection comparable to that established in Organic Law 15/99 of December 13 on the Protection of Personal Data (LOPD).

As long as there is no written communication to the contrary within a period of 30 calendar days from the delivery or delivery of this document, we understand that you expressly and unequivocally consent to the transfer of your personal data. You may, at any time, exercise your right of access, rectification, cancellation and opposition to the processing of your data in the terms established in the LOPD and concordant regulations, by contacting:

MONIC ACCESSORIES
Calle Montera 32, 4º – 3
28013 – Madrid (España)
Telf: +34 91 577 45 55
E-mail: info@monic.es

13. Offer Coverage

The items of the MONIC ACCESSORIES store are distributed to the member states of the European Union as well as to the rest of the countries of the world. If for reasons beyond our control there are issues in sending an order and the delivery could not be guaranteed in perfect condition of the product, MONIC ACCESSORIES reserves the possibility of canceling it and refunding any amount advanced by the customer.

14. Applicable legislation and jurisdiction

The use of our website and product purchase agreements through said website will be governed by Spanish legislation. Any controversy that arises or relates to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are hiring as a consumer, nothing in this clause will affect the rights that are recognized by current legislation.